Chatbots have dramatically changed from simple automated response systems to full-fledged AI-driven assistants for complex queries. Industries have become increasingly aware of the chatbot technology as it enhances efficiency, reduces costs, and enhances the customer experience. Adoption by chatbots has become from retail giants to health companies. E-commerce sector: assists in curating the shopping experience,
Mobile app development has evolved from a luxury to a necessity. Companies in the Middle Eastern market, particularly in tech-savvy cities like Dubai and Riyadh, are investing heavily in app development to stay competitive. A robust mobile app can improve customer engagement, streamline operations, and even serve as a primary revenue channel. For instance, a
The grocery delivery market has rapidly increased in the last couple of years in the UAE. The increasing use of mobile applications alongside digital transformation has been pushing the consumers toward easier and convenient options available to shop online. Grocery delivery applications have transformed the face of acquiring daily needs without going to the actual
The Rise of Food Delivery and Keeta’s Business Model Food delivery, the industry that experienced tremendous boom in the last decade due to changes in consumer preference and rapid technological development. The world of dining now changed with the fact of ordering meals on your smartphone, free of dependence on traditional restaurants or homemade food.
The messaging apps have now become a very integral part of life in the Middle East region with very high internet penetration and a youth population that is highly tech-savvy. WhatsApp leads with 89.3% usage among Arab users. Telegram, on the other hand, has emerged as a big player, particularly in countries that have a
Saudi Arabia has seen its biggest tourism growth ever, more than 100 million tourists for the first time in 2023-a level the kingdom had always envisioned for 2030. It is a proof of the good diversification of the Saudi economy and the building of the kingdom as a prime global tourist destination. Central to this
Managing several different vendors manually leads to more inefficiencies in the business. For example, a 2023 Deloitte study reported that more than 56 percent of procurement professionals experience some major process inefficiencies. Their causes are mainly due to traditional approaches such as paper-based documentation and manual data entry. These manual processes are not only time-consuming
In today’s competitive business world, poor customer management can easily drain a company’s bottom line. Studies show that poor customer service costs businesses considerable amounts of revenue; for example, companies worldwide stand to lose as much as $4.7 trillion in annual revenue due to suboptimal customer experiences. Most companies settle for generic or obsolete CRM
Currently, in most modern life cycles, a few things have become indelibly intertwined, including such essentialities of demand-oriented apps-ride-hailing food deliveries-logistical support. A critical component that enables the efficiency and effectiveness of these applications is location-based services. LBS uses real-time geospatial data to provide functionalities such as user location tracking, route optimization, and proximity-based service
Importance of App Revenue Generation Revenue generation is the key to survival and growth of mobile applications in today’s competitive app market. With millions of apps on every single platform, developers and businesses have to implement monetization strategies that are effective if they want to stand out in such a competitive marketplace. It not only
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