Chatbots have dramatically changed from simple automated response systems to full-fledged AI-driven assistants for complex queries. Industries have become increasingly aware of the chatbot technology as it enhances efficiency, reduces costs, and enhances the customer experience. Adoption by chatbots has become from retail giants to health companies. E-commerce sector: assists in curating the shopping experience,
Mobile app development has evolved from a luxury to a necessity. Companies in the Middle Eastern market, particularly in tech-savvy cities like Dubai and Riyadh, are investing heavily in app development to stay competitive. A robust mobile app can improve customer engagement, streamline operations, and even serve as a primary revenue channel. For instance, a
Artificial Intelligence (AI) is rapidly transforming industries, with companies like OpenAI and China’s DeepSeek leading the race. While OpenAI’s ChatGPT dominates global markets, China has been actively developing its AI models, raising questions about geopolitical tensions, AI supremacy, and the future of innovation. But why is China restricting ChatGPT, and who will eventually control the
The labor market in the Middle East is undergoing massive changes, highly led by economic diversification and the aspect of technological changes. A region that heavily relies on oil revenues, the countries are now pursuing other massive areas such as construction, logistics, and retail sectors thus demanding more blue-collar workers. Escalating Blue Collar workers With
The grocery delivery market has rapidly increased in the last couple of years in the UAE. The increasing use of mobile applications alongside digital transformation has been pushing the consumers toward easier and convenient options available to shop online. Grocery delivery applications have transformed the face of acquiring daily needs without going to the actual
Technology integration in most sectors has changed the traditional way of doing things, making it easier, more accessible, and more engaging to clients. The legal profession is no exception as mobile applications have become the new essential tools that law firms use to streamline their operations and deliver better services. These developments have completely revolutionized
The messaging apps have now become a very integral part of life in the Middle East region with very high internet penetration and a youth population that is highly tech-savvy. WhatsApp leads with 89.3% usage among Arab users. Telegram, on the other hand, has emerged as a big player, particularly in countries that have a
Managing several different vendors manually leads to more inefficiencies in the business. For example, a 2023 Deloitte study reported that more than 56 percent of procurement professionals experience some major process inefficiencies. Their causes are mainly due to traditional approaches such as paper-based documentation and manual data entry. These manual processes are not only time-consuming
In today’s competitive business world, poor customer management can easily drain a company’s bottom line. Studies show that poor customer service costs businesses considerable amounts of revenue; for example, companies worldwide stand to lose as much as $4.7 trillion in annual revenue due to suboptimal customer experiences. Most companies settle for generic or obsolete CRM
Currently, in most modern life cycles, a few things have become indelibly intertwined, including such essentialities of demand-oriented apps-ride-hailing food deliveries-logistical support. A critical component that enables the efficiency and effectiveness of these applications is location-based services. LBS uses real-time geospatial data to provide functionalities such as user location tracking, route optimization, and proximity-based service
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